Reviews for Certified Alarms

Local company, great service - from start to finish. I highly recommend.

My camera system is monitored by Certified Alarm. I was having an issue seeing my cameras on my monitor. Edward was sent to my home for a service call. He was very professional and explained exactly what was wrong and fixed the problem in no time. Would definitely recommend them

I have never felt more safe in my home!! I don't know how I ever lived without it and cannot imagine being without it. A shout out to the customer service!! All the technicians have been wonderful!! I cannot believe any one not having Certified Alarm Systems in their home!! Peace of mind is priceless!!!

Service is absolutely the best

Great service and people I recommend Certified to everyone!

You can get alarm service from plenty of places but I can testify you will not find better people in your life !! They are like family and honestly care for you personally, we love them ❤

We have been with Certified Alarms for 9 years. I love that they are local, take our alarms seriously, and are willing to come out should there be a problem. I appreciate them explaining the pros and cons of different options to me, allowing me to make the best decision based on our needs. I didn't feel like they were trying to sell me unneeded options just to make more money.

We have had Certified Alarms for 20 years. It has been a great service. They have helped us update our system to be able to control it when we are away from home with the new WiFi services. We recommend them to our family and friends!! Great friendly service!

We are extremely please with our New/Updated Security system and the service provided by Certified Alarms. We recently had our system inspected and updated and the Customer Service Representative, Mr. Donald--- was most helpful and informative about the system we had installed. Most importantly the Service Technician, Mr. Donnie ---was exceptionally skilled at installing the new system and help us to understand and be able to utilize the new system and the numerous updates. Certified Alarms is an outstanding company with very professional and knowledgeable personnel. Thanks for a job well done.

We have had a security system with Certified for many years. That alone speaks volumes. I have found them to be efficient and responsive whenever we encountered problems with the system. Service techs that I have dealt with were always courteous, concerned and knowledgeable about what we were dealing with. I am presently looking to upgrade to a newer certified system.

Great service. Tech arrived on time, was very knowledgeable, found problem quickly. Answered all of our questions in a very friendly manor. Very pleased with service. Only complaint I had trouble getting through phone system to talk to someone in the office, but they were very helpful.Great service. Tech arrived on time, was very knowledgeable, found problem quickly. Answered all of our questions in a very friendly manor. Very pleased with service. Only complaint I had trouble getting through phone system to talk to someone in the office, but they were very helpful.

Great company. Team worked to complete install and setup quickly and professionally. Very quick response to quote request. We were very impressed and would recommend to anyone!

Had a great experience today with Karen in customer service. She handled the situation professionally and much to my satisfaction.

they are quick to respond and the customer services is great.

Certified Alarm took great care of me!

I’ve been with Certified since early 1998 and have contracted with them at every home I’ve owned. Within the last two years I’ve added cameras. Mike Staley always takes good care of my needs and makes sure the teams he sends do the same. Blake and the others in tech support are great too...they are patient and gladly walk me through any technical issues. Great company! I’ve also had Certified service my mother and my daughter’s home. I know there are other companies but so far I’ve never had to consider moving my business.

I was very impressed with the professionalism of Certified Alarm. The gentleman who came to my house was on time, neat, clean, and very polite. He explained the problem with my system, repaired it and cleaned up after . This is why I have used them for over 12 years.

I had issues with the low alarm and timing of the call from Certified. The service technician came out and made adjustments and all issues resolved.

Installers were very professional and clean. They explained how everything works. Very pleased with the installation and how the system operates.

I had this system before the flood and was very comfortable working with it so when my house was repaired I had it installed again. Ren’a was great at explaining everything. Really enjoyed talking with her. She worked with me on the right system that I would be comfortable with. A really great person to know. The work crew(Ralph and Chuck) were also great and very considerate of me and my home. I love that I can control my system with my phone. I feel very secure in my home now!

I have been a customer of Certified for more than 20 years. They have installed new systems recently, including wireless and surveillance cameras and they continue to provide courteous, professional service.