We send a to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
I have been with Certified Alarm for years after a terrible experience with ADT (like they didn't hook up the smoke detectors at all). I have had a great experience with Certified and am a happy customer. They are the best value in monitored services that I have found.
I have tried the other two companies and with not much success...then someone recommended Certified...been with them for about a year and had not had problems...they are as good as the rest and much less expensive.
I have been a certified customer for 8 years now. I have been satisfied with the service they provide with my security alarm system. But now I am looking for video cameras for the outside of my house. Do you have any deals for current certified customers? Because I hate to switch if I need to bundle alarm and video camera together from another company to get a better deal.
5 stars
Complete satisfaction with all aspects of your service.
I have been with the company for thirteen years and I am very satisfied. I feel very secure in my home and that is important to me. Any small problems that I had were taken care of immediately. Thank you for your service.
Immediately responsive when my home alarm has gone off. They always have a helpful, professional attitude, and their monthly monitoring service is very reasonably priced.
Excellent--Never have they not called, test or an actual burglary which happened to me. The door was kicked in, got the perimiter breach on my phone, a second later got call from certified. Ask if I wanted police to come and check. Said I checked all my doors the day before--said yes. Got second call about motion sensor. Asked if police was notified and she said they were 5 minutes away. They fled in a car seconds before police. Neighbor was wiped out but my alarm chased them off. Very satisfied customer.
We are very satisfied with both the monitoring and maintenance of our system. The personell who have serviced it are professional, courteous, and very well informed. We recommend Certified Alarm Systems to anyone in need of a quality security system.
I have been with Certified Alarm Systems for almost 6 years and I am very pleased with the service.
Always get a call in a matter of minutes when I accidentally set off my alarm and they are always extremely nice!
I have used Certified for many years and have never had any problems with them answering my questions quickly. Certified makes me feel assured that my property is being monitored when I am not at home.
I have never had any problems and if I did they took care of it right away.
Used this company for the past four years. Had used three other "national " branded companies on my previous homes. Certified have faster respond times, pricing, and local customer service ( can talk to the same person unlike other big companies)
I have been a Certified Alarms customer for 12 years. We moved into a new house and I asked for someone to come check out the system and make sure everything was in working order. Tommy Debetaz came out, exactly on time and was wonderful to work with. I never felt like he was trying to upsell anything and answered all of my questions. We will be upgrading our system and adding some new features. Thanks to Tommy and Certified for the wonderful customer service!
Great customer service! The techs made sure I understood how to use the product and where to look or call if I had any issues. They were extremely professional and kind, I consider myself lucky to have found there assistance with my security needs.
I had the pleasure of dealing with the owner of the company. She knows how to handle her business. They set up an alarm and cameras at my place of business. The cameras are Awesome. Any time i have any issues big or small, Certified handles it. The customer service is like no other. I have peace of mind knowing that Certified Alarms has my back.
Thank you to Certified for making me feel much safer tonight! Thank you for the quick response and instal. Love my new camera system!! ❤️
Take a good look and choose Certified! They are the security and customer service experts!
I love this alarm system. I can use my phone anywhere to set and disarm the alarm and the cameras are awesome to seeing what is going on when I am not at home. Cecil is always available to help me with any questions. Contact them today to get an affordable alarm system that will protect you and your family.
I have been with Certified Alarm Systems for over 5 years now and have only had one issue with the alarm system and they took care of it immediately. I have been 100% pleased with the alarm as well as customer service.