We send a to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
Cannot say enough how awesome! Edward - ⭐⭐⭐⭐⭐ 5/5 Stars I cannot speak highly enough of Edward and his exceptional service as a security alarm technician! From start to finish, he demonstrated unparalleled professionalism, expertise, and dedication to ensuring my home was secure. He arrived promptly, equipped with all the necessary tools and a wealth of knowledge about the latest security systems. Edward took the time to thoroughly assess my property, patiently explaining the best options tailored to my needs without any pushy sales tactics. His attention to detail during the repairs was remarkable! —every wire was neatly tucked away, and the system was set up flawlessly. He walked me through how to use the alarm system with clear, easy-to-understand instructions, ensuring I felt confident in managing it myself. What truly stood out was his commitment to customer satisfaction. He answered all my questions, followed up after the installation to ensure everything was working perfectly, and even offered tips on maintaining the system for long-term reliability. I now have complete peace of mind knowing my home is protected by Certified Alarms thanks to his outstanding work. If you’re looking for a ree absolutto enhance their home security. Thank you for an exc
Certified responds to all of our issues no matter how big or small.
Certified Alarm Systems is great to work with. Ashely assisted me with a transition and update for my company and the process was quick and easy.
Mr. Edward came to my home at the time he said he would. He was truly helpful in explaining what our technical problem was. He was patient with us and gave us some great troubleshooting ideas to do. We’ve been with Certified Alarm for years and we will continue. Thank you.
Everything was great
Ashley goes above and beyond to help me keep our 36 stores up to date.
I needed some changes to my account, and they were obliged to help. Yes, I do recommend Certified Alarm and will use them for added security in the future.
Certified Alarms has been a great company to do business with for the past 18 years. I would highly recommend this company to anyone looking for a great security company.
Called about updating my key pad & Mr. Don was so helpful. Explained what I needed & had it waiting for me to pick up. Very friendly & great service.
Lexi at Certified alarms was extremely polite and prompt with helping me today. Much Appreciated. Merry Christmas!
Have been with them for over 7 yrs. No complaints
I use Certified at my own home and at three of our offices, AND two other residential properties. They have an outstanding product, with great service and a great team in every department. No complaints--ever!
I am so glad to leave this review. First of all the support staff has always been helpful and professional when I needed assistance ( David & Don). Then this morning I needed someone to come to my home because one of my camera wasn't working and then all of them stopped working. They scheduled me appointment for this week . Jeremy was ny technician this morning. He was on time and very kind and professional. He knew exactly what problems was when he reviewed everything. Jeremy reviewed everything with me and explained as he was changing things. It wonderful to be treated like your concerns are their concerns and that their focus is to fixed the problem. Thank you Jeremy for being technical correct and so professional. Give Jeremy a raise..!!!
I have been a customer for over 20 years. All of the staff I have dealt with are very friendly and helpful and quick to respond. The peace of mind that my family and property are protected by is priceless.
Quick calls for alarms and when needed service techs are sent timely
We are very pleased with Certified Alarms -- they do excellent work. The staff is very polite on the phone-- and Don, the service manager, is very quick to return calls and answer questions. We were especially pleased with our last service call with Edward. He was ON TIME and very knowledgeable and answered our questions and explained the reasoning very well. We do recommend this company and they have a great Maintenance Contract.
Had to make changes to accounts and Mckayla was quick and prompt in her service. In regards to Certified Alarm, they are wonderful and quick to respond to any issues that may arise or if anything noticed at property. thank you
TJ was awesome
I've been with Certified Alarms 20 plus years. They always call immediately if my alarm goes off. That's because I accidentally open the door without turning the alarm off. They are great with customer service.
30 yr. Customer ,never a problem, always answers promptly when testing alarm system, system was installed right . I have recommended them to everyone looking for a good , honest and reliable service Certified Alarms are the best 👌
I have had Certified Alarms for 20 years now and they have provided me with excellent service - in person and on the phone when needed. Lexie was great to work with this morning!
Very responsible and respectful
Excellent service
Certified Alarms has made everything easy for me over the last 12 years. They have quick customer service and replacing my battery was a breeze. Thank you Grant Raphael for helping me renewing my contract with you guys. I would recommend Certified Alarms to anyone.