We send a to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.
These gentlemen are extremely knowledgeable technicians, know more about the products than the sales departments, and are driven to deliver customer satisfaction.
We have been long time customers of Certified Alarms. We have and continue to receive friendly, personal customer service.
We have had this company for 4 years now and have had nothing but excellent service and professionalism with every interaction. I was happy to renew my contract with them this week for another 3 years. I appreciate their responsiveness as well. I highly recommend this company and their monitoring services.
Have been dealing with them for decades. Great customer service, techs and service!
Great company with even better customer service!
We have been using Certified Alarm for our monitoring for over 15 years and have always been completely satisfied with the service they offer. They are competitively priced and their customer service is top notch.
I have been a customer of Certified Alarms for close to 30 years. They have always been dependable and will call instantly when the alarm goes off or there is a problem. Their customer service is great and everyone is very helpful. I highly recommend Certified Alarms for your security needs.
Jillian was the most polite and helpful employee that I have had the pleasure of speaking with today! She answered my question promptly. Thank you for your kindness.
Have had this service for years and always received excellent service.
Peace of mind is priceless but they have great rates too!
Certified has serviced my entire family's homes for over 20 years and have had nothing but great experiences with their team!
I have been with Certified Alarm for many years and I am very satisfied with their service. I have an alarm system and an exterior camera system through this company.
Wonder full service
We have been with Certified Alarm Systems for soon to be 34 years for our home in Baton Rouge, and transferred service when we moved to Prairieville. If the alarm goes off we receive a call within 10-15 seconds to confirm all is well. We are OLD and have accidentally set it off numerous times over the years…they are very understanding….and always say “ That’s ok….glad all is well.” About 10 years ago we had an attempted break in….we got a call as we were leaving church….when we arrived home the police were here. THEY ARE AWESOME!🤗
Only company I deal with for many years never a problem. Very professional.
Competent people. Good service.
I first developed a relationship with Certified Alarms when I relocated to Baton Rouge in 2005 as a result of Hurricane Katrina. At my age, I needed to feel safe in my apartment, and that's when I contacted several companies. But I felt that Certified Alarms would better meet my needs. Terry Carter was the sales rep, and in 2007, Terry assisted me in getting my system installed in my newly purchased home. I've been quite pleased with Certified Alarms and every staff member I've interacted with is "senior friendly" which gives me a peace of mind! M. Spencer
I have been a customer of Certified Alarms for close to 30 years. They have always been dependable and will call instantly when the alarm goes off or there is a problem. Their customer service is great and everyone is very helpful. I highly recommend Certified Alarms for your security needs.
Great customer service and quick response to issues.They fixed a with a backup battery within a day .